Introduction

Thank you for shopping with us! When you share your personal information, it allows us to provide a more personalized and convenient shopping experience. We understand this trust comes with a responsibility to handle your data securely.

This privacy policy explains how we use your information and who we might share it with. It applies to all our shopping channels, including websites, apps, physical stores, and any time you contact us or sign up for marketing communications.

We occasionally update this policy, so please check back here for any changes. The last update date is listed at the beginning of this document. We’ll also try our best to notify you of any significant changes.

Who we are

Our website address is https://brother4.com which is operated under T-SHIRT.COM.HK LIMITED.

When we say “we”, “our” or “us” in this policy we are referring to T-SHIRT.COM.HK LIMITED.

We operate to the highest standards when protecting your personal data and respecting your privacy. If you have any questions about your personal data, or how we use it, you can contact us via email at info@brother4.com or by writing to our registered office at the following addresses:

Registered address: Flat B, 15/F, Houston Industrial Building, 32-40 Wang Lung Street, Tsuen Wan, NT, Hong Kong

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable):
With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@brother4.com
We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

SECTION 3 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 4 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 5 – COOKIES

like most websites, we use small bits of data called cookies stored on users’ computers to simulate a continuous connection. cookies let us ‘remember’ information about your preferences and passwords and allow you to move within our service without reintroducing yourself. members who disable cookies will not be able to use the service, as they are required to maintain your login to our service within a browser session. disabling cookies does not prevent you from accessing websites published under our system, though some features of those sites may be degraded.
these cookies can be tied back to personally identifiable information only in the event that you are logged in to our service. if you are logged in to our service, the cookies on your computer will uniquely identify your account within our system.

SECTION 6 – REQUEST USER DATA DELETION

The time we retain your information for depends on the type of information – for example, log-in data is retained for up to 90 days from the date the data is collected. If you instruct us to delete your account, your information is deleted within 60 days of the latter of verification of account ownership and receiving your account deletion request.

SECTION 7 – Your Rights as an EU Data Subject

If you are located in the European Economic Area (EEA), you have the
following rights under the GDPR. To exercise any of these rights, contact
us at info@brother4.com. We will respond within 30 days.

Right of access (Art 15) — request a copy of the personal data we hold about you.
Right to rectification (Art 16) — correct inaccurate or incomplete data.
Right to erasure (Art 17) — request deletion of your personal data, subject to
legal retention obligations.
Right to restrict processing (Art 18) — request that we suspend processing of
your data while a dispute is resolved.
Right to data portability (Art 20) — receive your data in a structured, machine-readable
format (e.g., JSON or CSV).
Right to object (Art 21) — object to processing based on legitimate interest,
including direct marketing.
Right to withdraw consent (Art 7.3) — withdraw previously given consent at any
time, without affecting prior lawful processing.
Right to lodge a complaint with a supervisory authority (Art 77) — you have the
right to complain to your local data protection authority. A list of EU DPAs is
available at https://edpb.europa.eu/about-edpb/about-edpb/members_en. For Hong Kong-resident
controllers, you may also complain to the Office of the Privacy Commissioner for
Personal Data (PCPD).

SECTION 8 – International Data Transfers

Some of our service providers (e.g., Google, payment gateways) are located outside
the EEA. Where we transfer your data outside the EEA, we ensure that appropriate
safeguards are in place, including:

Transfers to countries with an EU adequacy decision (e.g., the EU-US Data Privacy
Framework for certified recipients)
Standard Contractual Clauses (SCCs) approved by the European Commission
Other lawful transfer mechanisms under Chapter V of the GDPR

A list of our service providers and their locations is available on request.

SECTION 9 – Children’s Data

Our services are not directed to children under 16 years of age (the GDPR’s minimum age for valid consent). We do not knowingly collect personal data from children
under 16. If you believe we have collected data from a child under 16, please contact us at info@brother4.com and we will delete the data promptly.

SECTION 10 – Automated Decision-Making

We do not make automated decisions about you that produce legal effects or significantly affect you (Art 22). We do use marketing analytics to segment audiences for advertising, but we do not base decisions such as price or service availability on automated processing of your personal data.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in our practices or regulations. We’ll post any updates here, so you’ll always know what information we collect, how we use it, and when we might share it.
If our business is acquired by or merged with another company, your information may be transferred to the new owners. This ensures continued service and allows them to offer you similar products. We’ll notify you of any such changes beforehand.

QUESTIONS AND CONTACT INFORMATION

If you have any questions or suggestions regarding our privacy policy, please contact us by email: info@brother4.com